Contacting Amey Defence Customer Service Centre - Update
Amey has been experiencing IT issues over the festive period that have made it difficult for some SFA occupants to contact them. We do understand how inconvenient this issue is for Service Personnel and their families and apologise for this. Please be assured that Amey is working hard to resolve this issue.
There are still a number of ways to raise enquiries and Amey has confirmed that new Facebook pages are up and running, web forms can be used, and phonelines and email addresses are now fully operational. To help the team manage the backlog of calls we urge you to please only contact the Amey Customer Service Centre if your query is urgent.
For non-urgent enquiries, please use Facebook, Twitter, web forms or email. Amey’s web forms function is accessible via ameydefenceservices.co.uk and the new Facebook pages can be access via the following links: